F.A.Q
Got questions? We’ve got answers! Our FAQ section is here to help you navigate everything from product details to shipping and returns. If you don’t find what you’re looking for, feel free to contact us—we’re always happy to assist.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does shipping take?
Orders are typically processed within 1-2 business days. Delivery times vary by location, but domestic shipping usually takes 3-7 business days.
What are the shipping costs?
Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping is available for qualifying orders over a certain amount.
What happens if my package is damaged during shipping?
If your package arrives damaged, please contact us immediately with photos of the damage, and we’ll work with the shipping carrier to resolve the issue.
Do you ship internationally?
Yes, we offer international shipping. Shipping times and costs depend on the destination. Please note that customs duties and taxes may apply.
Orders
Below are some of are common questions about orders
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods like Shop Pay, Google Pay, and Apple Pay.
Can I cancel or modify my order after it’s been placed?
Orders can be modified or canceled within 24 hours of purchase. Please contact us as soon as possible to make changes.
Why was my payment declined?
Payment failures can occur due to incorrect billing information, insufficient funds, or card restrictions. Please double-check your details or contact your bank.
Products
Below are some common questions about our products
Are all your parts genuine OEM or aftermarket?
We offer both genuine OEM parts and high-quality aftermarket options. Each product listing specifies whether it’s OEM or aftermarket.
What do I do if a part I want is out of stock?
If an item is out of stock, you can sign up for email notifications on the product page to be alerted as soon as it’s available.
How can I be sure the part will fit my car?
Each product includes compatibility information. If you’re unsure, feel free to reach out to our support team with your vehicle details, and we’ll confirm fitment.
Can I request custom parts for my vehicle?
Yes, we offer custom parts and fabrication services for Honda S2000 and Toyota GR86. Contact us with your specific needs, and we’ll discuss your project.